Return Policy

 

We take utmost care in packaging and dispatching the correct orders. Exchange on this ground will not be entertained. Only receive order if the packet is untampered with. Should you still need help, please Contact us at 9818099113, 9818099110, immediately within 2 days of receiving the packet.

RETURNS

As all the products on our website are personal care products, we can not take back the products once they are shipped. 

We promptly resolve all of our customers queries and concerns. We work to resolve shipment problems, if any. Please read our Shipping Policies for shipment terms, updates, and refunds.

 

We make our products with the highest quality ingredients and labour of love. We are open to taking them back within 10 days from the date of your purchase. Products must be unused, clean and not damaged at your end. You may ship them back to: C15/12, Arjun Margh, DLF Phase 1, Gurgaon-122002, Haryana

Earth Organic is not responsible if you have any allergies to specific ingredient. Please note that different individuals may have different reactions/allergies on using specific ingredients/essential oils. It is customer’s responsibility to read all the ingredeints carefully before placing the order, to ensure they are not allergic to any ingredient in a product they are buying. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test by using the product in a small area of your skin, and if at any time irritation occurs, discontinue use of the product.

EXCHANGE

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

CANCELLATIONS

We try very hard to process your order as quickly as possible. If there is any change in your placed order or cancellation, please inform as immediately so that we can take action before the shipment. Products once shipped, cannot be taken back nor can be refunded.